Shipping Policy

1.0 Delivery Arrangements

1.1 Unless expressly agreed otherwise, Simonex Lifestyle Pvt Ltd. will arrange for the shipment of the ordered products to the delivery address specified during the order process, using a reputable carrier chosen by Simonex Lifestyle Pvt Ltd..

1.2 Simonex Lifestyle Pvt Ltd. aims to dispatch all orders within 7 days of the order placed.

2.0 Buyer's Responsibility

2.1 The Buyer is required to inspect the goods immediately after delivery for any damages or obvious defects. Any issues with the delivered products should be reported to Simonex Lifestyle Pvt Ltd. within five (5) days of the delivery date.

2.2 Unless otherwise agreed, all risks of loss, decay, damage, etc., regardless of the cause, are transferred to the Buyer from the moment of delivery.

3.0 Failed Delivery

3.1 If the Buyer fails to accept or take delivery of the products as per clause 1.1, unless such failure or delay is caused by extraordinary circumstances or by Simonex Lifestyle Pvt Ltd.'s failure to fulfill its obligations under the order: (i) delivery of the products will be deemed to have been completed and (ii) Simonex Lifestyle Pvt Ltd. will store the products until delivery can be arranged and will charge the Buyer for all related costs, including damages, expenses, and insurance.

4.0 Partial Delivery and Packaging

4.1 If agreed that deliveries will take place in stages, Simonex will charge the Buyer for shipping costs for each partial delivery.

4.2 Simonex is under no obligation to take back any packaging materials.

5.0 Delivery Terms, Force Majeure

5.1 Delivery terms are indicative and non-binding, unless expressly agreed otherwise in writing. Delivery times stated by Simonex are dependent on correct and timely delivery to Simonex by its suppliers and manufacturers.

5.2 In the event of unforeseeable circumstances that significantly hinder or make delivery impossible and are not attributable to Simonex, including but not limited to war, official orders, strikes, traffic problems, Simonex is entitled to suspend the delivery for the duration of the hindrance or to dissolve the agreement in whole or in part as far as it has not yet been fulfilled.

5.3 Simonex has the right to deliver goods in installments. In case of agreements for delivery, each partial delivery of goods will count as a separate fulfillment.